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Small turbocharger for the BMW 335d.
Borg-Warner warranties its turbos for 12 months from date of purchase, regardless of mileage. Warranty claims are handled on a case-by-case basis, where Borg-Warner determines the cause of failure and whether it's a manufacturing, installation, or operating defect.
To file a claim we need:
We forward this information to our Borg-Warner distributor with the turbo. The distributor makes a preliminary inspection: if the cause of failure is obvious they will honor or deny the warranty claim. This usually takes about 10 days from the date they receive the turbo.
If the customer wants a turbo from IDParts to replace the turbo sent in for warranty inspection, s/he must purchase the turbo at our current price. If Borg-Warner honors the warranty claim and agrees to replace the failed turbo, IDParts will refund the purchase price of the replacement turbo. The replacement turbo will not be refunded if the warranty claim is denied.