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Main Office and Customer Support: Active & On TimeWarehouse and Shipping: Active & On TimeLocal Pickup/Office Visitation: Not Available
UPDATE MARCH 23rd
We continue to operate at full capacity. UPS and Fedex have confirmed that they also remain fully operational.
We have instituted operational changes designed to further limit contact between employees.
Even though our state has announced a Stay at Home order, auto parts sales and distribution is specified as vital to Transportation and Logistics, and is exempted from Stay at Home restrictions.
UPDATE MARCH 17th
We have adjusted our shipping program to offer lower-shipping prices and free shipping to more customers. There is no dollar minimum for our $5 flat rate shipping, and customers with a vehicle in their garage will get free shipping over $50.
Out staff is wearing gloves while handling product and packing orders and we have increased our routine cleanings of warehouse surfaces, including keyboards, desks and scales.
UPDATE MARCH 16thIDParts.com takes the threat of the COVID-19 virus seriously and is committed to following official guidelines to keep our staff and our customers safe. As part of the effort to limit person-to-person contact we have suspended the Local Pickup option for customers through April 17th, and our office and warehouse will not be accepting visitors under any circumstances.
We appreciate your understanding during this difficult period. Our phone lines will remain fully operational, however, we encourage you to call us to answer any questions you may have!---------Our shipping operation continues to function on time at 100%. Major delivery companies are currently operating normally, so there are currently no delays in shipping time. We know that replacement parts are often time sensitive so please check back here often and we will let you know if anything changes.Having packages delivered to you continues to be a safe way to shop as it limits direct person-to-person contact. According to the CDC there have been no known cases of the virus being transmitted from a surface to a person. Nevertheless it is highly recommended to wash your hands with soap and warm water for at least 20 seconds after handling delivered boxes.We will keep this page up-to-date with our business operations and changes related to COVID-19, so check back for updates. Feel free to call us with any questions at 888-444-7951 or Contact Us
Thank you,Peter, Corey and the entire IDParts Crew