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COVID-19 Updates & Information
  • Main Office and Customer Support: Active & On Time
  • Warehouse and Shipping: Active & On Time
  • Shipping Carriers: USPS Delivery Delays (UPS & FedEx On-Time or Near On-Time)
  • Local Pickup/Office Visitation: New Contactless Pickup Procedure


SEPT 28, 2020

Delivery times with the US Postal Service have been slipping and delivery dates for Priority Mail may be delayed 2-3 days or longer compared to normal delivery times.

MAY 18, 2020

Massachusetts Stay at Home Advisory has expired.  In order to keep our customers and employees safe, we have introduced a new order pickup process.  Please see our New Contactless Customer Pickup Information.

Please note that our offices are currently closed to visitors.

Our warehouse operations continue at 100% with orders being shipped and delivered on schedule.

All major carriers, including UPS, Fedex and the Post Office, are experiencing scattered delivery delays.  Some shipments may arrive a day or two late.


Having packages delivered to you continues to be a safe way to shop as it limits direct person-to-person contact. According to the CDC there have been no known cases of the virus being transmitted from a surface to a person. Nevertheless it is highly recommended to wash your hands with soap and warm water for at least 20 seconds after handling delivered boxes.

We will keep this page up-to-date with our business operations and changes related to COVID-19, so check back for updates. Feel free to call us with any questions at 888-444-7951 or Contact Us 

Thank you,

Peter, Corey and the entire IDParts Crew