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COVID-19 Updates & Information

Main Office and Customer Support: Active & On Time
Warehouse and Shipping: Active & On Time
Local Pickup/Office Visitation: New Contactless Pickup Procedure


MAY 18, 2020

Massachusetts Stay at Home Advisory has expired.  In order to keep our customers and employees safe, we have introduced a new order pickup process.  Please see our New Contactless Customer Pickup Information.

Please note that our offices are currently closed to visitors.

Our warehouse operations continue at 100% with orders being shipped and delivered on schedule.


Our shipping operation continues to function on time at 100%. Major delivery companies are currently operating normally, so there are currently no delays in shipping time. We know that replacement parts are often time sensitive so please check back here often and we will let you know if anything changes.

Having packages delivered to you continues to be a safe way to shop as it limits direct person-to-person contact. According to the CDC there have been no known cases of the virus being transmitted from a surface to a person. Nevertheless it is highly recommended to wash your hands with soap and warm water for at least 20 seconds after handling delivered boxes.

We will keep this page up-to-date with our business operations and changes related to COVID-19, so check back for updates. Feel free to call us with any questions at 888-444-7951 or Contact Us 

Thank you,

Peter, Corey and the entire IDParts Crew