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Holiday Shipping Delays

UPS, FedEx and the Post Office are experiencing delivery delays due to holiday shopping. Please contact us if you have a time deadline so we can be sure the package arrives to you on time.

Warranty periods vary from item to item, depending on manufacturer, terms of sale and intended use. Where available, the warranty period will be listed on the Product Detail page. Please contact us for any questions about warranty for a particular part.

Warranty Period

Warranty periods vary by part and manufacturer. Please reference the individual product page for warranty information, or contact us.

Warranty Process

To begin a warranty claim on an item you must call IDParts to obtain a warranty RMA code. After obtaining a warranty RMA code you must return the product to the IDParts.com warehouse. Return shipping cost is the responsibility of the customer.

Warranty inspections are most often completed by the manufacturer or manufacturer representative - once IDParts received the return the item will be forwarded to the manufacturer. Warranty results may not be available for 30 days or more. If the warranty inspection approves the warranty claim, IDParts will provide a full refund or replacement for the warrantied product. PRODUCTS SUBMITTED FOR WARRANTY CANNOT BE RETURNED TO THE CUSTOMER, REGLARDLESS OF INSPECTION RESULTS.

International Customers

IDParts cannot cover warranty return or replacement shipping from outside the United States. Customers located outside of the United States are responsible for any and all costs related to getting parts back to the United States if they wish to submit them for warranty or refund.

Any replacement items must be shipped to the original country of delivery. For example, if an order is delivered to the United States any additional or replacement shipments must also be delivered to the United States and cannot be delivered to Canada.

Advanced Replacement Policy

In order to obtain an advanced replacement (i.e., get a replacement part before returning the faulty unit) the customer must place a new order and pay for the replacement item and shipping costs. Once the return is received IDParts will notify the customer. If the warranty is approved IDParts will refund the replacement item cost in full. If the warranty is denied, no refund will be provided.