Customer Local Pickup Information
Local pickup is once again an option for our customers who would prefer to pick up their order rather than have it delivered, please read the following information regarding picking up your order at our warehouse:
  • Order will be ready approximately 2 hours after order time.  We will email you when your order is ready to be picked up.  Please do not attempt to pick up an order before you have received an e-mail stating your order is ready.  
  • Order pickup window is between 9am-5pm.  The door for the order pickup area will be locked outside of those hours and at this time we cannot accommodate requests for pickups outside of that window.
  • Orders must be placed by 2pm for same-day pickup.  Orders placed after 2pm will be available the following day. 
  • All local pick ups will be placed at the front door of the IDPARTS WAREHOUSE which is building #3.  All order pickups will occur there.  Pickups will no longer occur in the office.
  • As this is contactless, there will be no IDParts employees in the area and warehouse employees cannot answer questions.  This means that there will not be possible to answer questions at order pickup time.  Please call us if you have questions at the time of pickup.
  • Orders cannot be added to or changed once they are picked.  Sorry, this means we cannot add "last second" items at time of pickup.
  • An order pickup sheet will be taped to the order.  Please sign the sheet and leave it on the shelf where your order was placed so we can confirm your order was picked up.
Directions to IDParts.com Warehouse Pickup
 
After turning into South Shore Industrial Park, take the second driveway on your right, in front of the sign for "3 Pond Park Road".
Please use the first door on the left labled "IDParts Order Pickup".